Job Family
Transactions / Client ProcessingWho We Are
Transamerica has been helping people feel better about the future for more than 100 years. We provide investment, retirement, and life insurance solutions to more than 11 million customers throughout the U.S. But the way we see it, our responsibility goes beyond our clients’ accounts. We’re in the business of helping people live well and empowering them to create a better tomorrow through the financial and health-related habits they form today. We help people prepare by providing solutions that consider the whole picture.
What We Do
Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, Employee Benefits, and Financial Assets), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People, Places & Brand; Risk; and Technology).
Job Description Summary
Provide inforce product and actuarial support for inforce L&P products, enabling L&P to deliver on its strategy by providing service that reinforces the purchase decision and supports a long-term relationship. Ensure products are administered according to the policy contracts. Think and provide ideas around solutions and work through the details to ensure proper execution.Job Description
Responsibilities:
Review product material from other functions for accuracy
Help identify systemic or other major issues that have profitability, compliance or major customer service impacts. Draft any process, procedural, technical specs or correspondences needed.
Provide technical support on any system or in-force product clean up around errors that are discovered
Maintain and improve product documentation making it available electronically
Provide product and technical expertise in resolving escalated customer service issues, such as those related to providing custom inforce illustrations.
Other duties as assigned based on divisional needs.
Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
Exhibits regular, reliable, punctual and predictable attendance.
Qualifications:
Five years insurance industry experience
Strong collaboration, communication, and interpersonal skills
Outstanding attention to detail
Strong proficiency with MS Office, particularly Excel
Preferred Qualifications:
Strong preference for prior Transamerica experience and/or knowledge of Transamerica Operations
Working Conditions:
Your working location designation is Remote. Remote means that you will not be expected to work from a Company office location on a routine basis. When not working in a Company office location, you will be expected to work from your home or other approved workspace in the U.S.
**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.**
The Salary for this position generally ranges between $56,000-$74,500 annually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company discretion.
This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.
What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.
Compensation Benefits
Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
College Coach Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs
Peer Recognition Program (BRAVO)
Inclusion & Diversity
Transamerica has made a strong commitment to inclusion and diversity, and we are proud to be an organization where all perspectives are valued. Transamerica has earned recognition for its strong efforts year-over-year, including from the Human Rights Campaign’s Foundation Corporate Equality Index, the Diversity Best Practices Inclusion Index, and Seramount’s “100 Best Companies” list.
In addition, as part of Transamerica’s commitment to maintaining an inclusive workplace, the company sponsors employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees and provide a supportive environment for raising diversity awareness and promoting inclusive behavior.
Giving Back
Transamerica believes our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a combination of financial grants and the volunteer commitment of our employees, this foundation supports nonprofit organizations focused on the education, health, and well-being of the communities where we live and work.
Transamerica’s Parent Company
Aegon acquired the Transamerica business in 1999. Aegon’s roots go back more than 175 years to the first half of the nineteenth century. Since then, Aegon has grown into an international company, with businesses in the Americas, Europe, and Asia. Today, Aegon is one of the world’s leading financial services organizations, providing life insurance, pensions, and asset management. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.
Websites
Management Team
Working at
Transamerica
Transamerica is a renowned and established financial services company with a rich heritage spanning over a century. As a trusted industry leader, Transamerica offers a comprehensive range of insurance and investment solutions to individuals and businesses across the United States. Actuaries at Transamerica play a vital role in assessing and managing risks, analyzing complex data, and ensuring the financial stability of the company's products. With a strong emphasis on innovation and leveraging cutting-edge technology, Transamerica provides actuaries with a dynamic and rewarding work environment. Collaborating with a diverse team of professionals, actuaries at Transamerica have the opportunity to work on challenging projects and contribute to the development of innovative solutions. The company values professional growth and invests in the ongoing training and career advancement of its actuaries. Transamerica's actuarial team benefits from a supportive work culture that fosters collaboration, creativity, and continuous learning. Actuaries at Transamerica have the chance to make a meaningful impact by helping individuals and businesses achieve financial security and success. Join Transamerica's esteemed actuarial team and embark on a fulfilling career where you can apply your skills, gain valuable experience, and contribute to the financial well-being of customers while enjoying competitive benefits and professional growth opportunities.