We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Job Description

The Company’s Group Finance Actuarial (GFA) area supports Manulife Financial Chief Actuary to fulfill his mandate across our global organization post-IFRS17 implementation. Within GFA, our team (System, Data and Reporting Applications team) has a mandate of integrating Actuarial System, Data, Modeling and Reporting functions for a seamless end-to-end reporting process, making Manulife the leading digitalized company in the industry. The team provides leadership and oversight for building automated actuarial reporting processes and controls related to valuation, capital management, participating account management and reinsurance of in force blocks, making sure they are built consistently with IFRS17 standards and regulatory guidelines.

In this role, the incumbent will be collaborating with colleagues across different functions (BU valuation/pricing, Segment Modeling, Group Capital, GFA Policy, ALM, IF management, System/IT area, etc.) to enhance the efficiency of financial reporting requirements from different internal customers and ultimately to support the overall business strategic growth objectives. This is a unique position to:

a) gain experience on a wide range of actuarial reporting processes and ad-hoc projects;

b) collaborating with experienced professionals at different levels with different background (finance, actuarial, data, IT and capital)

Key Responsibilities:

• Design and implement technology-based solutions for complex projects related to automated data sourcing, calculation processing and financial statement interpretation on behalf of each business unit (e.g. new product / new reinsurance treaty launches, BC reporting pre-quarter-end, earning forecast app., etc.)
• Prepare technical documentation in tandem with the application development.
• Support Moody’s Axis and Risk Integrity (RI) upgrades and test the implications to the automated end-to-end valuation reporting processes.
• Maintain and update Reserve Movement Analysis (RMA) driver files and RI driver files. 
• Provide expert support and resolve identified issues during both testing phases and urgent quarter end reporting periods.
• Create procedural documentation and provide training to end-users and other key stakeholders.
• Establish close and collaborative partnerships with other teams, sharing expertise and learnings throughout the development, testing and maintenance phases.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Qualified FSA/FCIA (or close to obtaining the designations)
• Detailed oriented with strong problem-solving skills. Understanding of actuarial reporting, data discovery and analysis requirements.
• Prior IFRS actuarial reporting experience and knowledge of insurance products is a plus (e.g. RMA analysis and source of earnings reporting on Life/Annuity products)
• Demonstrated programming or scripting experience with apps (Python and Qlik)
• Excellent written and verbal communication skills with the ability to communicate clearly and concisely when presenting technical issues, options, and recommendations to senior management
• Strong collaboration skills with the ability to work with cross-functional teams - proven ability to build relationships and influence others.
• Strong organization skill with the ability to prioritize multiple tasks based on the urgency of different internal customers.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

The annual base salary for this role is listed below.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.