Travel: This role will require travel to our clients around the US
Annual Salary: $115,000 - $160,000 base (depending on experience) + On Target Earnings
Please Note: If your salary expectations look a little different to that outlined, we'd still be keen to hear from you if this is a role that excites you and one that you think you could really excel in.
Solutions Engineering at hyperexponential
Our Solution Engineering team provides a world-class technical capability and domain knowledge to our Revenue function, with a mission to supercharge its three core pillars of Sales, Marketing, and Customer.
Our primary objective is to help our customers realise the full value of our platform - we specialise in handling only the most difficult and interesting problems that our customers face, where only a combination of technical depth, market expertise and Renew knowledge will do.
Your mission
As an Actuarial Solutions Engineer, you'll play a fundamental role in the day-to-day execution of the team's mission. This role has a unique split of 60% technical work including model development but also 40% client-facing work.
You'll be a trusted advisor to our prospects - but you know that trust has to be earned. To do so you'll use your excellent interpersonal skills and technical credibility to establish a rapport with your counterparts during the Sales process, catalysing a long-term relationship that'll underpin the success of our future partnership with some of the largest insurance companies in the world.
You'll be the experts' expert, knowing our product, hx Renew top-to-bottom, inside-out - both breadth and depth. You'll know its limits and which can be pushed. You'll know every trick in the book, the secret combos, and the cheat codes. You'll combine all of this with a deep knowledge of insurance technology to present 'the art of the possible' (and sometimes seemingly impossible!) to various stakeholders: actuaries, underwriters, IT, and exec.
You will collaborate closely with Sales, Engineering, Marketing, Product, Customer, and Model Development teams. Your approach will be customer-centric yet business-savvy, crafting solutions with the company's products and presenting them as viable options. You'll need to actively observe customer behaviour and predict future needs for product development.
You'll also be expected to play a pivotal role as we build out a community of pythonistas & product evangelists in New York and the wider US. This is expected to include joining, and occasionally hosting, meet-ups with other actuaries and developers as we build a developer community!
This, however, only scratches the surface of opportunity - hyperexponential is growing very quickly and our product is being used in an increasing (and sometimes unexpected!) number of ways across the market. If you join us, it's likely your journey could be similarly fast-paced and surprising!
What will you do?
- Shape the hx Renew demo and Proof of Concept (POC) offering with respect to the US insurance market, for both admitted and non-admitted businesses.
- Contribute to the creation of reusable sales assets to reduce sales cycle, such as:
- Exploring innovative ways to create interactive demos.
- New template models that will expedite the POC process.
- Planning and delivery of product demos to prospective clients with a focus on persona-based messaging. Personas include actuaries, underwriters, IT, and executive members. This includes working closely with Customer and Solution Architect teams to develop and iterate art-of-the-possible demos through innovation and integrations.
- Running proof of concepts (POCs) to demonstrate the capability of Renew - often requiring you to innovate at the edge of our capabilities as they look to challenge us with their more technical or complex use cases.
- Explorative workshopping with our US clients and prospects to understand the nuances between how hx Renew solves pain points for US vs non-US companies, and sharing these learnings with the Sales team.
- Work in sync with the product marketing and engineering teams and develop sustainable and commercially viable products - iterating sales and demo materials to include any new product features.
- Liaise with the marketing team to undertake demand-generating activities such as conferences, webinars, or customer workshops.
- Support the answering of RFPs and RFIs for our sales team.
- Attend events and play a pivotal role in building a developer community.
What will you need to succeed in this role?
- US Specialty Commercial P&C (re)insurance market background, with an understanding of the typical Target Operating Model of a US (re)insurer, and where Pricing/Rating drives value for the client.
- Including experience operating across E&S & Admitted lines.
- Strong technical grounding in Python.
- Strong presentation skills.
- Solution-oriented analytical skills.
- Ability to initiate conversations and make a lasting impact.
- Goal-focused and winning mentality.
We also highly value:
- Experience working in a customer-facing role.
Skills & experience required
- Strong technical grounding in Python
- Strong presentation skills
- Solution-oriented analytical skills
- Ability to initiate conversations and make a lasting impact
- Goal-focused and winning mentality
- Bonus points for a (re)insurance background, with an understanding of the typical Target Operating Model of a (re)insurer, and where Pricing drives value for the client
Interview Process
- Initial call with our Talent team to kick things off
- Python Assessment
- Technical assessment/roleplay with the Solutions Engineering team
- Meet the Hiring Manager
- Values Interview
- We offer!
Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.